By using this site to refill a prescription, you consent to and agree to be bound by the following terms and conditions and to the terms of our Privacy Policy. If you do not agree to all of these terms and conditions of use, please do not use this site.
You may use this site to request a refill of a prescription that was previously filled by North Bay Regional pharmacy and that has refills remaining. Online requests to refill a prescription require that you provide your name, telephone number, prescription number and your requested pick-up pharmacy location. Refill prescriptions are available for pick-up only at the North Bay Regional pharmacy where you previously filled that prescription.

Following receipt of your request for a refillable prescription, we will forward this information to the North Bay Regional pharmacy and the refill request will be processed in the same manner and upon the same timelines as refill requests presented in store. Filling your prescription will require the collection and use of your personal information (including personal health information) and may require disclosure of such information to the prescribing physician, other health service providers or health insurers. By submitting an online refill request for a person other than yourself, you will be deemed to have all necessary consent and authority to make such request on behalf of the other person.

Submitting and processing an online request to refill a prescription involves transmission of information over mediums that are outside of our control and we assume no liability for any transmission delays, technical failures or corruptions of any information transmitted, whether such transmission is initiated by you or by us upon forwarding to your selected pharmacy location or otherwise. Owing to the nature of internet data transmissions, we cannot guarantee that the information transmitted will not be improperly accessed by third parties.

Use of this site is at your own risk and neither our pharmacy nor its affiliates, shareholders, licensors or licensees will be liable for any damages (including, without limitation, incidental, special, indirect or consequential damages, loss or alleged loss of profits or damages resulting from delay or loss of use of the services provided on this site) related to or resulting from your use of, or inability to use, this site. You agree to indemnify and hold harmless the North Bay Regional pharmacy, its affiliates, shareholders, licensors and licensees, and each of their respective officers, directors, employees and agents, from and against all claims, losses, expenses, damages and costs related to or resulting from your use of this site.

If you have a question or concern regarding your prescription, please contact your physician or North Bay Regional pharmacist. For any questions or concerns regarding the collection or use of your personal information, please contact us.